The Company operates under legal compliance, regulations, and requirements, as well as ethical principles and good corporate governance practices. It also ensures the rights of stakeholders are protected as per the law. The Company believes that conducting business correctly, transparently, and fairly is the most fundamental quality necessary for becoming a sustainable growing company. To provide clear guidance for all parties involved, the Company has established operational principles on various matters as follows:

Anti-Corruption (GRI 205-1, GRI 205-2)

The Company is committed to combating corruption in its business operations and adheres to principles of transparency, social responsibility, and accountability to all stakeholders in accordance with good corporate governance practices. The Company has become a member of the Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC) and has firmly expressed its stance that it will not tolerate any form of corruption. This commitment is communicated both internally and externally through various actions in line with the practices of the Thai Institute of Directors (IOD). The Company was certified by CAC on 6 June 2018, and has successfully renewed its certification, with the most recent certification valid for the period from 2022 to 2025 (renewed every 3 years).

The Company also conducts a comprehensive assessment of corruption and fraud risks across all processes in its value chain to analyze the causes of potential corruption risks. It establishes control measures to prevent these risks and implements plans to manage the risks at an acceptable level. Additionally, the Company has a risk management process in place and regularly presents critical issues to the Risk Management Committee for review and decision-making.

The Company has established policies and measures against corruption, along with written policies and declarations, such as the Whistle Blowing Policy, gift-giving/receiving policies and practices, and operational manuals for processes that are at risk of corruption. These policies have been communicated to all board members, executives, and employees through the Company’s website under the “Anti-Corruption Policy”

https://investor.origin.co.th/th/corporate/corporate-governance/companys-policies

Additionally, internal communication has ensured that all employees are aware of the anti-corruption measures and practices, with 100% employee acknowledgment. Employees are also required to take a test on the anti-corruption policy to raise awareness, with 100% participation and passing rates. The policy is also incorporated into the new employee orientation to ensure that all new hires are fully informed and aware of the business ethics, as well as the anti-corruption policies and measures.

In 2024, there were no cases of violations of business ethics. The Company remains committed and has set a goal for 2025 to ensure that there are no violations of business ethics or corruption. The Company continues to instill awareness in all employees through training and confirmation of their acknowledgment of the principles and practices, ensuring 100% compliance.

The Company has announced a “No-Gift Policy” — prohibiting both the giving and receiving of gifts during all festive occasions — to promote a corporate culture of transparency and zero tolerance for corruption. This policy has been communicated to the Board of Directors, executives, employees, business partners, and affiliates of the Company through all available communication channels.

Complaint receiving procedures (summary)

Personal Data Protection

The Company respects privacy rights and places great importance on the protection of personal data related to or transacted with the Company, in accordance with the Personal Data Protection Act B.E. 2562 (2019). Therefore, the Company has developed a Personal Data Protection Policy to establish clear and appropriate criteria, mechanisms, measures for supervision, and management of personal data. This policy has been communicated both internally and externally to ensure that all directors, executives, and employees are aware, via the Company’s website under the privacy policy section. 

https://investor.origin.co.th/th/corporate/corporate-governance/companys-policies  

This year, communication has been continuously provided to employees through internal announcements and emails to raise awareness and ensure strict compliance. Additionally, the Company organized the “UPSKILL WE STRONG” training program, which covers legal knowledge on the Personal Data Protection Act (PDPA), risk management, and business ethics. This training is conducted annually for all levels of employees to ensure they are informed and aware

In 2024, no incidents of personal data breaches involving business partners or customers were reported. For 2025, the Company remains committed to respecting privacy and has set a goal to provide 100% training to employees on PDPA, data protection, and proper usage of personal data.

Environmental Complaints Arising from Business Operations

The Company operates with responsibility toward the community and society, placing importance on managing environmental impacts and avoiding operations that could negatively affect the quality of life in surrounding communities. The Company has established communication channels and a department to handle complaints regarding social and environmental issues. Additionally, the Company has set up corrective action plans and monitoring measures to address complaints and ensure proper follow-up actions when issues arise.

The Company has established a department responsible for investigating and managing complaints, as well as communicating the results of the actions taken regarding the complaints back to the complainants or relevant parties through appropriate channels such as:

• Call Center : 1498
• Website www.origin.co.th 
• FB : Origin Vertical

In 2024, a complaint was received from the community regarding social or environmental issues, specifically related to the Park Chula-Samyan project. The complaint addressed the impact of sunlight and noise. The Company has taken corrective actions to address the sunlight and noise impacts on the neighboring community and has also studied ways to mitigate the wind impact. Additionally, the Company has informed the neighboring community about the corrective actions being taken and has continued to monitor the progress of these actions.